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Reach Out to Our Friendly Customer Service Team for Any Inquiries or Support You Need!

Contact Our Support Team

Get In Touch With Us

We are here to assist you with any inquiries or support you may need regarding our trendy graphic t-shirts. Our dedicated customer service team is ready to help you find the perfect fit and answer any questions you might have about our products.

At our online store, we value your feedback and strive to provide the best shopping experience possible. Whether you have questions about sizing, shipping, or returns, please don’t hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you!

How can I contact customer support?

You can reach our customer support team via email at Email: support@viraltshirtshop.com. Our team is available 24/7, to assist you with any inquiries or issues you may have.

What is your return policy?
We review claims within 72 business hours. After determining that your order qualifies for a replacement or exchange, you will receive a new order confirmation that will allow you to track the progress of your replacement/exchange. Replacement orders generally take 5 – 10 business days for processing.
 
Qualified refunds are processed immediately, but it may take 5-10 business days to appear on your statement depending on your method of payment.
 
If we request that your item is returned to us, we’ll send the exchange or qualified refund your way after receiving your return. Please note that customers are responsible for return shipping rates.
How long does shipping take?

Shipping typically takes 5-7 business days within the United States. Once your order is shipped, you will receive a tracking number via email to monitor your shipment. We strive to deliver your trendy t-shirts as quickly as possible.

Shipping Times (After shipped)
During off-peak months:
USA: 1-2 weeks (Standard shipping, contact us for express method, poster 2-3 weeks)
International: 4-5 weeks (Standard shipping, contact us for express method)
For Christmas Season, we are not guaranteed to deliver on time (before Christmas) if you place the order after 12/04
Peak Times:
 
Year to year can be different. However, we use these times of the year as our peak times. Please keep in mind that shipping times also play a factor in the overall delivery times for orders.
 
Valentines Day – February 14th
St Patrick’s Day – March 17th
Easter – End of March
Mother’s Day – May around the 3rd weekend
Father’s Day – June around the 3rd weekend
4th of July – July 4th
Back to School -College Sports August thru the middle of September
Halloween – October 31st
Thanksgiving – November 25th
Christmas/New Years December 25th & January 1st
Can I change my order after placing it?

If you need to change your order, please contact us within 24 hours of placing it. We will do our best to accommodate your request, but once the order is processed, we may not be able to make changes. Please double-check your order before finalizing it.

What payment methods do you accept?

We accept various payment methods, including major credit cards, PayPal, and Apple Pay. All transactions are secure, ensuring your information is protected.